About me
Majo is Senior Service Experience Designer and Researcher at Capgemini Invent and also Co-Founder and current Leader of the SDN Chapter Monterrey, a non-profit organization dedicated to promote the practice of service design in Mexico.
With more than seven years of experience, Majo has worked primarily in the Financial Services and Consumer Products (CPG) industries, helping her clients create, improve and transform ideas into successful products and services.
As an expert in the Design Thinking methodology and its multidisciplinary co-creative approach, Majo excels in enabling and leading teams that advocate for the voice of the customer and make fact-based decisions.
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